I can’t open my Canadian visa application form in PDF format. What can I do?

IRCC forms that need to be validated using the “validate” button at the bottom of the form use special encoding. You need a computer with Adobe Reader 10 or higher to use them.


If you have problems opening a PDF on our website, try the following:

For PC users

  • Find the link of the file you want to save (you may need to go back to the previous page to find it)

  • Right-click the link.

  • Select “Save target as” or “Save link as”.

  • Choose the location on your computer where you would like to save the file.

  • Select “Save”.

  • Use Windows Explorer to get to the location where you saved the file.

  • Right click on the PDF file.

  • Select “Open with”.

  • Select “Choose program”.

  • Select “Adobe Acrobat Reader”.

  • Make sure to check the box that says “Always use this program to open these files”.

  • Select “OK”.

For Mac users

  • Find the link of the file you want to save (you may need to go back to the previous page to find it)

  • Press the Control (ctrl) key and click on the link

  • When the option menu appears, choose “Download link to disk” or “Download linked file”.

  • Choose the location on your computer where you would like to store the file. Your computer will start the download once you have selected a location.

  • Use Spotlight or Finder to look for the downloaded file.

You can get a free copy of Adobe Reader from the Adobe website. It is available for Windows, Mac and Android devices.


Information culled form : www.cic.gc.ca

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